Contact

Get in touch

Ask about a piece list, a hob compatibility, or an order on its way.

Email

Within 1 business day

[email protected] — the fastest way to reach us.

Service hours

Monday to Saturday, 10:00 AM to 6:00 PM IST

We answer the next working day for anything sent after hours.

Postal address

Thane

A, Lodha Amara, Shop no 9, ground floor, lodha signet, Kolshet Rd, Thane, Maharashtra 400607, India

Business details

Norvera Residence
A, Lodha Amara, Shop no 9, ground floor, lodha signet, Kolshet Rd, Thane, Maharashtra 400607, India
Email: [email protected]
Phone: +91 8591676364
Customer service hours: Monday to Saturday, 10:00 AM to 6:00 PM IST

We are an online-only retailer. The address above is our registered business address and is not a shop or a collection point, so please do not send returns there before we have confirmed the return.

Two things that speed this up

Order number first for delivery questions — it is on your confirmation email and it halves the conversation. If something arrived damaged or wrong, attach the unboxing video and write within 48 hours of delivery so we can raise the courier claim in time.

Send us a message

    Write to us by email for delivery and returns. There is no social media support channel.